Course Name
Taking the Chair: operational communications and decision making
Course Description
<p>This is a 1-day workshop for new and experienced control managers designed to improve their confidence and capability in dealing with dynamic and often challenging situations & behaviours, specifically looking at how these are managed on operational conference calls. </p>
Audience
Route Control Managers, Incident Officers, Heads of Control, Heads of Network.
This is also suitable for external parties, especially equivlaent roles in TOCs
Duration:
1 Day Day(s)
Class size:
9
Competence Name Awarded:
Competence Awarded:
Course Code:
TTC
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Skills Assessment Scheme Regime:
Course Type:
How to Book