Course Name
Shifting the Tone
Course Description
<p>This interactive workshop recognises that Shift Signal Managers have the responsibility of supervising Signallers on a shift without having received any formal “people skills” development. The purpose of the two-day event will be to utilise the skills that the SSM’s have acquired around supervising the signallers and will allow opportunities for self-reflection, honest open conversations, and debate in s safe space. As well as giving the skills knowledge and attitude required to have conversations with signallers that will “deliver a positive culture” in their Ops environment.</p>
<p>The two-day session will be practical in its approach and will provide the opportunity to practice & observe behaviour and to reflect as a group of SSM’s on the most effective way forward. The learning experience will also include practical links to relevant people management tools/techniques, skills practice sessions, and an exploration of a tribunal case study.</p>
Audience
Shift Signal Managers
Duration:
2 Days Day(s)
Class size:
16
Competence Name Awarded:
Competence Awarded:
Course Code:
STT
Prerequisite Name:
Prerequisite Short Code:
Skills Assessment Scheme Regime:
Course Type:
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