COVID-19 Network Rail Training
COVID-19: Network Rail Training information
Network Rail Training plays a critical role to ensure the business has a competent work force. During these challenging times where many colleagues are being asked to go above and beyond, we’re working closely with business leaders in our Routes, Regions and Functions to ensure we deliver critical training to keep freight and passenger services operating.
We’ve developed an FAQ for colleagues, which you can view here
All Training plans are designed and approved by our customers (i.e. each Route and Function) and as such, we’re committed to delivering the Training they ask of us. In response to COVID-19, we’re working closely with business leaders and the Strategic Crisis Management Team (SCMT) to make sure our training offering supports critical functions.
We’re also developing new services to help teams with colleagues that are responsible for business continuity and those stepping into new roles. We recognise many colleagues will need to:
We appreciate frontline teams operate around the clock and as such, this page will be dedicated to providing the latest news and information. You can access this information anytime at work or at home, using any device.
Routes and Regions:
Our priority is to develop local plans with each Route to ensure we continue to deliver critical training to keep freight moving and deliver passenger services.
The table below provides a more detailed breakdown and we’ve listed some of the mitigating actions we’ve implemented under ‘Training centres*’.
The devolved nature of our business means our Routes own their local Training Plans. We deliver based on their local needs – we will keep this page up-to-date to reflect local developments and national guidance.
Functions:
We are continuing to operate training in line with local plans that have been agreed with your function. If a function asks us to cancel a training course, we will notify delegates.
Sentinel card holders:
All operations are still running to help more than 135,000 card holders access the railway. All enquiries should be made via the 24/7 Helpdesk: 0330 7262 222 / sentinel@mitie.com General information: http://info.railsentinel.co.uk/
Training:
Status Update below or download our COVID-19 FAQ factsheet
Training Type: Skills and Operations Training
Delivery status: Delegates will be contacted directly if a course has been cancelled. Our centres have implemented a range of measures to safeguard colleagues.
If you need to cancel your training: Route colleagues - Please continue to follow local process to cancel and ensure your line manager is aware.
Training Type: Leadership & Professional Development Training
Delivery status: Announcement (21/03): All Leadership & Professional Development Training has been postponed for Routes, Regions and Functions until further notice in response to COVID-19 (with immediate effect).
In the weeks ahead, Network Rail Training will look to enable as much online content as possible to enable Leadership & Professional Development training to continue without the need for travel.
Delegates due to undertake Leadership & Professional Development Training in the w/c 23 March will be notified directly. Our Training Centres are aware. Updates concerning the provision of training will be posted on this webpage.
Training Type: Apprenticeship schemes and graduate schemes
Delivery status: We run 41 schemes and programmes and we’ve agreed local response plans to safeguard colleagues and adhere with the latest guidance. Our dedicated sites, e.g. Westwood are still operating and we’ve implemented a range of measures – see here for more information.
If you need to cancel your training: To contact the team, please visit MyConnect > Route Services > Training
Training Type: eLearning
Delivery status: Our 140 eLearning courses are available on our Elearning Platform
If you need to cancel your training: Please log in as you would normally. We have a dedicated FAQ on the eLearning site (click ‘Help’ at the top of the homepage after you’ve logged in). If you experience any other issues, please click here
Training Type: Queries concerning other platforms
Delivery status: Training Toolkit and Question Tools are still operating
If you need to cancel your training: If you experience issues, please click here
Training Type: Training pilots
Delivery status: We design and renew more than 10 courses a year which means we have a number of pilot courses running
If you need to cancel your training: Our Training Portfolio Managers and Project will be contacting teams to provide an update on pilots. If a pilot is being cancelled or postponed, all delegates will be contacted directly. See ‘Strategic Projects and Programmes’ for more information
Training centres*:
Training is planned and agreed with each Route. It has been agreed that in order to safeguard colleagues and continue to deliver Training, we’ve implemented the following measures:
In the event of our Routes deciding to change the Training we deliver, we will update this guidance. Delegates will be contacted directly if their training is changed.
Please note: A number of admin, planning and support colleagues are working remotely to reduce the number of colleagues in each centre and adhere with company guidance. Please use this webpage for updates.
Strategic Projects and Programmes:
The senior leadership team have agreed to review all routine projects and programmes in order to release our people to help support business critical functions. Our focus now is to see how our expertise can help a number of teams, such as:
Training FAQ:
To access our FAQ webpage
Useful links:
Network Rail Training links:
For general information about Network Rail Training and useful contacts, please visit: MyConnect > Route Services > Training
